Pub owner hits out at ‘angry little man’ review by woman wanting a freebie

RockedBuzz
By RockedBuzz 4 Min Read

Story from Jam Press (Angry Pub Owner) Pictured: (Close up) Heath Ball.  Pub owner 'baffled' after customer refuses to pay for ??12 drinks because 'she thought it was cheap' A pub owner has been named as ???angry little man???  by a customer who left a scathing review because they had to pay for their drink.  Heath Ball, owner of the Red Lion & Sun pub based in Highgate, has been left out?  after helping a customer themselves to the frozen cocktail machine center???  free.  The 50-year-old was later tipped off by the punter in question, who took to TripAdvisor to share a three-star review.  The anonymous guest sat outside and saw the drinks machine, assuming it was ???free???  and proceeded to pour himself.  Heath, who had previously been beaten by the press, is forced to place a sign on top of the machine to prevent anyone else from trying to score a free cocktail.  She was drinking all day and it was clearly advertised with signs on the prices of these drinks,???  he told NeedToKnow.co.uk.  If it was free, we'd have a queue around the block, it's just a stupid excuse.  That's the first time it happened, because no one has ever done this, because they know they are not free.  ???Why would I have a free margarita stand sitting here?  It's hard to make a lot of money right now, let alone give away alcohol for free.  ???  She got upset when I showed her the sign [and then she] she took a photo and posted it on her TripAdvisor.  I was angry, but I couldn't believe it.???  Read the review: ???[...] We then went to sit outside and there was a frozen margarita stand with a pouring machine with no one there to pour and no signs explaining that this is not a complimentary drink or where to pay so I just assumed it was clean glasses on the stand they were free.  ???I was then greeted by a rude man who demanded I pay for the drink when I explained I thought it was suggestive due to lack of signs and said I wasn't willing to pay??

Heath Ball was dubbed an ‘offended little man’ over the error (Picture: Jam Press)

A pub owner has hit again at a buyer who referred to as him an ‘offended little man’ in a scathing review.

Heath Ball is the owner of the Red Lion & Sun pub in Highgate, and he was ‘baffled’ when a buyer helped themselves to the frozen cocktail machine as if it had been free.

The punter left a three-star review on TripAdvisor, saying there was nobody to pour the drinks and clear glasses close by, main her to imagine the drinks had been free.

But the 50-year-old buyer has slammed Heath and says that it’s robust sufficient for the pubs to generate profits with out giving out free alcohol.

The review stated: We then went to take a seat outdoors and there was a frozen margarita stand with a pouring machine with nobody there to pour and no indicators explaining that this was not a complimentary drink or the place to pay so I assumed the glasses had been clear on the stand they had been free.

‘I used to be then greeted by a impolite man who demanded I pay for the drink once I defined I assumed it was suggestive because of the lack of signage and stated I wasn’t ready to pay £12 for a drink I assumed was He was free to take it there. the drink and poured it away and got here again with a moderately aggressive gesture which was probably not wanted.

‘It’s a pub that is meant to be a enjoyable setting and on this case the client wasn’t proper!!!

Story from Jam Press (Angry Pub Owner) Pictured: The Red Lion & Sun pub.  Pub owner 'baffled' after customer refuses to pay for ??12 drinks because 'she thought it was cheap' A pub owner has been named as ???angry little man???  by a customer who left a scathing review because they had to pay for their drink.  Heath Ball, owner of the Red Lion & Sun pub based in Highgate, has been left out?  after helping a customer themselves to the frozen cocktail machine center???  free.  The 50-year-old was later tipped off by the punter in question, who took to TripAdvisor to share a three-star review.  The anonymous guest sat outside and saw the drinks machine, assuming it was ???free???  and proceeded to pour himself.  Heath, who had previously been beaten by the press, is forced to place a sign on top of the machine to prevent anyone else from trying to score a free cocktail.  She was drinking all day and it was clearly advertised with signs on the prices of these drinks,???  he told NeedToKnow.co.uk.  If it was free, we'd have a queue around the block, it's just a stupid excuse.  That's the first time it happened, because no one has ever done this, because they know they are not free.  ???Why would I have a free margarita stand sitting here?  It's hard to make a lot of money right now, let alone give away alcohol for free.  ???  She got upset when I showed her the sign [and then she] she took a photo and posted it on her TripAdvisor.  I was angry, but I couldn't believe it.???  Read the review: ???[...] We then went to sit outside and there was a frozen margarita stand with a pouring machine with no one there to pour and no signs explaining that this is not a complimentary drink or where to pay so I just assumed it was clean glasses on the stand they were free.  I was then greeted by a rude man who demanded I pay for the drink when I explained that I thought it was suggestive due to the lack of signs and said I was not willing to pay ?

The pub has a frozen margarita stand – nevertheless it’s not self-service (Picture: Jam Press)

Story from Jam Press (Angry Pub Owner) Pictured: TripAdvisor review from anonymous guest.  Pub owner 'baffled' after customer refuses to pay for ??12 drinks because 'she thought it was cheap' A pub owner has been named as ???angry little man???  by a customer who left a scathing review because they had to pay for their drink.  Heath Ball, owner of the Red Lion & Sun pub based in Highgate, has been left out?  after helping a customer themselves to the frozen cocktail machine center???  free.  The 50-year-old was later tipped off by the punter in question, who took to TripAdvisor to share a three-star review.  The anonymous guest sat outside and saw the drinks machine, assuming it was ???free???  and proceeded to pour himself.  Heath, who had previously been beaten by the press, is forced to place a sign on top of the machine to prevent anyone else from trying to score a free cocktail.  She was drinking all day and it was clearly advertised with signs on the prices of these drinks,???  he told NeedToKnow.co.uk.  If it was free, we'd have a queue around the block, it's just a stupid excuse.  That's the first time it happened, because no one has ever done this, because they know they are not free.  ???Why would I have a free margarita stand sitting here?  It's hard to make a lot of money right now, let alone give away alcohol for free.  ???  She got upset when I showed her the sign [and then she] she took a photo and posted it on her TripAdvisor.  I was angry, but I couldn't believe it.???  Read the review: ???[...] We then went to sit outside and there was a frozen margarita stand with a pouring machine with no one there to pour and no signs explaining that this was not a complimentary drink or where to pay so I just assumed it was clean glasses on the stand they were free.  ???I was then greeted by a rude man who demanded I pay for the drink when I explained I thought it was complimentary due to the lack of signs and said I wasn?

The disgruntled buyer left a review on TripAdvisor (Picture: Jam Press)

Story from Jam Press (Angry Pub Owner) Pictured: The frozen Margaritas machine at the pub.  Pub owner 'baffled' after customer refuses to pay for ??12 drinks because 'she thought it was cheap' A pub owner has been named as ???angry little man???  by a customer who left a scathing review because they had to pay for their drink.  Heath Ball, owner of the Red Lion & Sun pub based in Highgate, has been left out?  after helping a customer themselves to the frozen cocktail machine center???  free.  The 50-year-old was later tipped off by the punter in question, who took to TripAdvisor to share a three-star review.  The anonymous guest sat outside and saw the drinks machine, assuming it was ???free???  and proceeded to pour himself.  Heath, who had previously been beaten by the press, is forced to place a sign on top of the machine to prevent anyone else from trying to score a free cocktail.  She was drinking all day and it was clearly advertised with signs on the prices of these drinks,???  he told NeedToKnow.co.uk.  If it was free, we'd have a queue around the block, it's just a stupid excuse.  That's the first time it happened, because no one has ever done this, because they know they are not free.  ???Why would I have a free margarita stand sitting here?  It's hard to make a lot of money right now, let alone give away alcohol for free.  ???  She got upset when I showed her the sign [and then she] she took a photo and posted it on her TripAdvisor.  I was angry, but I couldn't believe it.???  Read the review: ???[...] We then went to sit outside and there was a frozen margarita stand with a pouring machine with no one there to pour and no signs explaining that this is not a complimentary drink or where to pay so I just assumed it was clean glasses on the stand they were free.  I was then greeted by a rude man who demanded I pay for the drink when I explained I thought it was suggestive due to lack of signs and he said I wasn't

Heath promptly put up a signal after the change (Picture: Jam Press)

‘Lol what a disgrace in regards to the offended little man who occurred to be the supervisor then storming round me.’

But Heath says it is not ‘rocket science’ to know that it’s a must to pay for drinks in a pub.

He informed MailOnline: ‘In all of the years I’ve had the machine, no-one has ever carried out that, it is pissed me off.

‘We’re so busy, so it is loopy to suppose that the drinks are there for the taking at no cost.

‘She was consuming all day and it’s clearly marketed with indicators in regards to the costs of those drinks.

‘If it was free, we might have a queue across the block, it is simply a silly excuse.

‘This is the primary time it has occurred, as a result of nobody has ever carried out this, as a result of they know they don’t seem to be free.

‘Why would I’ve a free margarita stand sitting right here?

‘It’s laborious to make a lot of cash at the second, not to mention give away alcohol at no cost.

‘She obtained upset once I confirmed her the signal [and then she] she took a photograph and put it on her TripAdvisor.’

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